Looking for help? Here are our most frequently asked questions.
Everything you need to know about MB Automotive and our services. Can't find the answer to a question you have? No worries, just call us at (631) 328-5985 or click 'I've Got a Question' to send us a message!
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Do you offer fleet maintenance for businesses ?
Yes, we provide customized fleet service programs for local businesses to keep company vehicles reliable and on schedule with routine maintenance.
Are parts and labor included in your warranty ?
Yes. All qualifying repairs come with warranty coverage on both parts and labor. The specific warranty period depends on the part or service performed.
Can I drop off my car after hours ?
Yes. For your convenience, we have a secure key drop box available outside our shop so you can leave your vehicle anytime.
Do you work with insurance claims ?
Yes. We can coordinate directly with your insurance provider for covered repairs or collision-related services to make the process as smooth as possible.
How soon can I bring my car in for service ?
We offer same-day and next-day appointments depending on availability. Give us a call or book online to find the earliest time slot that fits your schedule.
Is there a shuttle or courtesy vehicle available ?
We provide vehicle pickup and delivery services to make your visit as convenient as possible.
Do you offer a warranty on repairs ?
Yes, all repairs are backed by a warranty for your peace of mind.
What brands do you service besides Volvo ?
We service all domestic and foreign vehicles, including BMW, Audi, Mercedes-Benz, Porsche, and more.
Do you provide free estimates ?
Absolutely! We offer free estimates based on vehicle inspection or photos you send via email.
What safety measures do you follow in your shop ?
We maintain a clean, organized, and OSHA-compliant workspace. All vehicles are handled with protective covers and care to ensure quality and safety throughout service.
How can I get a quote before coming in ?
You can request a free estimate online or over the phone. Once we have your vehicle details and symptoms, we’ll provide a transparent price range before you visit.
Do you provide updates during the repair process ?
Definitely. Our team keeps you informed from start to finish — we’ll call or text you with updates and get approval before performing any additional work.
Do you perform vehicle inspections or diagnostics only ?
Yes, we offer stand-alone diagnostics and NY State inspections. If you’re unsure what’s causing an issue, we’ll identify it before starting any repairs.
Are your technicians ASE certified ?
Absolutely. Our technicians are ASE-certified and trained to diagnose and repair vehicles using the latest tools and manufacturer-approved methods.
How can I schedule a service appointment ?
Simply call us at 631-328-5985 or email mbautomotive1@yahoo.com to book your appointment.
Do you offer emergency repairs ?
Yes, we provide emergency repair services – call us anytime at 631-328-5985.
What areas do you serve ?
We proudly serve Suffolk County, Nassau County, and surrounding Long Island communities.
Do you service all Volvo models ?
Yes, we service all Volvo models, from older classics to the latest releases.